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KnowledgeCity

Leading in the Gig Economy and Flexible Work Arrangements

Lead flexible teams with clarity and trust.
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Essential Provider KnowledgeCity  6 Lessons ·  21m  in Arabic, English, Spanish 

Course Description

In this Leading in the Gig Economy and Flexible Work Arrangements course, you’ll learn how to lead teams made up of both full-time employees and gig workers. As flexible work becomes more common, leadership strategies have to adapt to support different work styles and outcome-based roles.

Whether you’re hiring for a two-week project or building a long-term hybrid team, this course offers tools to help you lead with clarity and respect. With the right strategies in place, you can support a flexible workforce that delivers strong results and is ready to grow with your organization.

You’ll explore how to manage performance and build trust in flexible teams. You'll also learn how to integrate gig workers into your team smoothly. Even though they might only take part in short-term projects with you, helping them feel included with support and tools leads to better performance. Finally, you’ll explore your legal and ethical responsibilities when hiring gig workers, including proper classification and fair pay.

What You'll Learn

  • Identify how the gig economy is changing workplace structures and leadership expectations
  • Apply strategies to integrate gig workers smoothly into your existing teams
  • Address legal classifications and ethical treatment of gig workers, including proper classification and fair pay
  • Manage performance and build trust across flexible teams
  • Evaluate how flexibility contributes to long-term organizational growth

Key Takeaways

  • As flexible work becomes more common, leadership strategies must adapt to support different work styles and outcome-based roles.
  • Leading flexible teams effectively means managing performance and building trust among both full-time employees and gig workers.
  • Helping gig workers feel included with support and tools leads to better performance, even on short-term projects.
  • Hiring gig workers carries legal and ethical responsibilities, including proper classification and fair pay.
  • With the right strategies in place, a flexible workforce can deliver strong results and grow with the organization.

Frequently Asked Questions

Who is this course for?

It is for leaders managing teams made up of both full-time employees and gig workers, whether hiring for a two-week project or building a long-term hybrid team.

What will I learn in this course?

You'll learn how to lead teams of full-time and gig workers, manage performance and build trust in flexible teams, integrate gig workers smoothly, and understand your legal and ethical responsibilities when hiring gig workers, including proper classification and fair pay.

What skills does this course build?

It builds skills in Contractor Management, Ethical Theory, and Strategic Leadership.

What topics do the lessons cover?

Lessons cover an introduction, what leaders need to know about the gig economy, managing and integrating a flexible workforce, legal and ethical considerations in modern work arrangements, and maximizing organizational growth through flexibility, with a knowledge check.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).