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KnowledgeCity

Leveraging Technology for Workplace Transformation

Drive real progress with the right tools, smarter training, and a clear digital strategy.
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Advanced Provider KnowledgeCity  5 Lessons ·  14m  in Arabic, English, Spanish 

Course Description

In this Leveraging Technology for Workplace Transformation course, you’ll learn how to adopt emerging tools, support remote and hybrid teams, and close skill gaps through targeted upskilling. You’ll also explore how to lead digital change with clarity and structure.

You’ll begin by understanding how tools like AI, IoT, and automation improve speed, accuracy, and workflows across teams. Then, you’ll explore how to avoid common mistakes during digital transitions, such as resistance, underinvestment, and unclear goals. You’ll see how strong leadership and clear messaging help teams embrace change.

By the end of this course, you’ll be able to choose the right platforms for remote and hybrid teams, maintain consistency across locations, assess skill gaps, deliver focused training, and build a learning culture that drives technology adoption.

What You'll Learn

  • Identify key technologies such as AI, IoT, and automation that support modern workplace operations
  • Recognize barriers to successful digital transformation, including resistance, underinvestment, and unclear goals, and how to address them
  • Select tools and strategies to support remote and hybrid teams while maintaining consistency across locations
  • Assess skill gaps and apply practical, focused upskilling methods
  • Encourage digital adoption through leadership, clear messaging, structure, and feedback

Key Takeaways

  • Tools like AI, IoT, and automation improve speed, accuracy, and workflows across teams.
  • Common digital transformation mistakes include resistance, underinvestment, and unclear goals.
  • Strong leadership and clear messaging help teams embrace change.
  • Choosing the right platforms helps maintain consistency across remote and hybrid teams.
  • Building a learning culture and delivering focused training drives technology adoption.

Frequently Asked Questions

What will I learn in this course?

You'll learn how to adopt emerging tools like AI, IoT, and automation, support remote and hybrid teams, close skill gaps through targeted upskilling, and lead digital change with clarity and structure.

Who is this course for?

It is suited to those leading digital change and supporting remote and hybrid teams, covering skills such as Employee Coaching, Remote Monitoring, and Technology Integration.

How does this course help with remote and hybrid teams?

It teaches you to choose the right platforms for remote and hybrid teams and maintain consistency across locations.

What topics are covered in the lessons?

The lessons cover an Introduction, Emerging Technologies and Digital Transformation Challenges, Tools and Strategies for Remote and Hybrid Work, and Upskilling Teams for Technological Adoption, plus a Test Your Knowledge check.

How does the course address resistance to digital transformation?

It explores how to avoid common mistakes during digital transitions, such as resistance, underinvestment, and unclear goals, and shows how strong leadership and clear messaging help teams embrace change.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.25

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal
Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.25

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).