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Sustaining Safe and Authentic Communication in Leadership
Build and sustain trust and collaboration through authentic communicationPreview the first lesson free — get full access to all 8 lessons.
Advanced Provider : KnowledgeCity 8 Lessons · 19m in Arabic, English, Spanish
Course Description
In this course on Sustaining Safe and Authentic Communication in Leadership, you will explore how to model effective communication, promote open dialogue, and manage crises with integrity. By embracing transparency, empathy, and active listening, you can create a culture of trust, innovation, and resilience within your organization. You will learn to handle difficult conversations with care, navigate power dynamics, and encourage inclusive communication that welcomes diverse viewpoints. This course also delves into the importance of maintaining trust over time through consistent, honest interactions, and adapting communication strategies to fit both everyday and crisis situations.
You’ll also discover techniques for encouraging innovation by promoting open, honest conversations that inspire creativity. By applying and modeling these principles, you can help collaboration thrive and help your employees meet challenges with confidence. Learn how to sustain long-term relationships, manage change with integrity, and create a workplace culture rooted in trust, respect, accountability, and continuous improvement.
What You'll Learn
- Model authentic communication that builds trust and strengthens teams
- Create a culture of open dialogue that encourages innovation and collaboration
- Navigate power dynamics and manage difficult conversations with empathy
- Sustain trust through transparent, honest, and ethical communication
- Adapt communication strategies for both everyday and crisis situations
- Communicate change with integrity to support long-term relationships
Key Takeaways
- Embracing transparency, empathy, and active listening helps create a culture of trust, innovation, and resilience within an organization.
- Maintaining trust over time depends on consistent, honest interactions.
- Promoting open, honest conversations can encourage innovation and inspire creativity.
- Communication strategies can be adapted to fit both everyday and crisis situations.
- Modeling these principles helps collaboration thrive and helps employees meet challenges with confidence.
Frequently Asked Questions
What does this course cover?
It covers modeling effective communication, promoting open dialogue, managing crises with integrity, handling difficult conversations, navigating power dynamics, encouraging inclusive communication, sustaining trust over time, and communicating change with integrity.
What skills will I develop in this course?
The course focuses on Interpersonal Communications, Crisis Communications, and Social and Behavior Change Communication.
Who is this course for?
It is designed for leaders who want to model authentic communication, create a culture of open dialogue, navigate difficult conversations, and sustain trust within their organization.
How is the course structured?
The course includes lessons on Introduction, Modeling Authentic Communication, Creating a Culture of Open Dialogue, Encouraging Innovation Through Open Communication, Sustaining Trust in Long-Term Relationships, Adapting Communication in Crisis Situations, Communicating Change With Integrity, and a Test Your Knowledge assessment.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
